Family Room – HNL

mahmud

1835 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Family Room – HNL
Hassan
04/07/2026

1 Star Review

Cleaning guy was nice Receptionist was rude. They took mine and my wife's picture in their cell phone. Never seen this before. Also took picture of our ID cards. Asked to send money before checkout. Lied about the distance of the beach from hotel, it's not 400 feet, it's few thousand feet. Bed only had box spring, dirty bathroom. One of the worst hotel experience. Never here again.
Family Room – HNL
Jan-erik
04/07/2026

1 Star Review

When I arrived, the staff told me they were fully booked and they had not received my booking. They showed me the telephone number on Booking.com to the property was a fraud number. However, the staff were nice and helped me find another hotel where I could still get a room.
Family Room – HNL
Julia
04/07/2026

1 Star Review

Ничего Старые рваные простыни, кондиционер не работал, в номере нет утюга, холодильника, чайника. В отеле нет прачечной. Завтрак отвратительный. Персонал пытается убедить, что это нормально. Вся мебель старая.
Family Room – HNL
Shanto
04/07/2026

1 Star Review

Only thing I could say likable was their room size . Room need to clean.Bed and other furniture need to change or repair. air conditioner need to change. Tv wasn't working properly. Toilet was completely messed up,wash tub and toilet pan need to change or cleaning properly. Room wasn't tidy at all.
Family Room – HNL
Sn
04/07/2026

1 Star Review

I paid 12k for 3 rooms and that seems to be the only good thing because I realized how stupid I am, I ended up in a slum with money that I could have stayed in a minimum 3 star hotel. I went with 2 days booking for 3 AC rooms but they couldn't give the room on time after departure means their room was not ready and they made a lot of trouble with the paper.I told them that all my information is supposed to come to you through booking.com and they also made a lot of trouble. The worst part is that they are nowhere to be found and the service is very poor and another worst part is that we go to bed late at night and the hotel people wake us up in the morning for asking when we are leaving because they have to vacate Room before 11. They don't know that we have booked 3 rooms for 2 days.
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