Duplex Quadruple Room – HSP

mahmud

1353 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Duplex Quadruple Room – HSP
April
04/07/2026

5 Star Review

The hotel staff were impeccable. Absolutely wonderful. Polite, helpful, communicative, went above and beyond. Rooms were also great! Bathrooms and bed and amenities were perfect. Breakfast was delicious and location was ideal. Great value overall as well. I highly recommend this hotel and will certainly stay again! Some noise, as is inevitable considering the location, but really not bad at all! Pillows could be softer, but that’s personal preference.
Duplex Quadruple Room – HSP
Gemini773
04/07/2026

5 Star Review

AC vent is directly to head of guest which is not comfortable
Duplex Quadruple Room – HSP
Abdul
04/07/2026

4 Star Review

A clean and comfortable hotel room. The Wi‑Fi is excellent—easily the best I’ve had in any place I’ve stayed over the past six years in Sylhet. The staff were very friendly, which made the stay even more comfortable, and the location is great for getting around the city. Room Security Concern. 1. There is no peephole on the room door, which means you can’t see who is knocking before opening it, creating an unnecessary safety concern. 2. A significant safety concern is the absence of a door‑chain or secondary lock. Without it, opening the door to verify who is outside feels risky, as there is no added protection to prevent unwanted visitors from forcing their way into the room. Hopefully management will address these issues urgently, as guest safety should be a priority. With a public restaurant located on the top floor, non‑hotel visitors can easily access guest areas, which increases the potential risk for those staying in the hotel.
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Duplex Quadruple Room – HSP
Nasim
04/07/2026

5 Star Review

Not too many options but still it's a perfect for the breakfast and food is tasty. One lift was working at a time and rooftop should be open for the guests for spending time.
Duplex Quadruple Room – HSP
Hamish
04/07/2026

5 Star Review

Really great staff who helped me organise a taxi to see outside the city and made sure I was comfortable in any way possible. As anywhere in South Asia the boiler for hot water took some time to heat up and ran out quickly as it was a small boiler.