Deluxe Room – HEP

mahmud

1854 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Deluxe Room – HEP
Daniel
04/07/2026

3 Star Review

Location was really good Not clean enough, didn’t provide a hairdrier, no TV amd no hot water in one room. Too much noisy, you could hear loud all the traffic from early morning
Deluxe Room – HEP
Saha
04/07/2026

2 Star Review

The breakfast was good. staff were friendly. The rooms were spacious I have taken 5 rooms. I have stayed there last year too and it was way better than now. This time none of the rooms had a fridge, none of the rooms were clean enough. I wasnt provided with a wifi password during my stay although they had wifi
Deluxe Room – HEP
Md
04/07/2026

3 Star Review

The size of room was too small. Things were not good. No proper senitation system . Broken hand shower.
Deluxe Room – HEP
Rahman
04/07/2026

3 Star Review

Neatness Schedule of check-in was not maintained by them and we fell into troubles for this.
Deluxe Room – HEP
Al
04/07/2026

3 Star Review

During checking the front desk interaction with the staff and chechin process was smooth. Didn't had to wait longer within 10 minutes we got our keys. Location was okay. and there are some in food painting which was eye soothing. To start with the Wi-Fi was not working. Staff informed us the hotel was fully booked hence they could not connect our device. There was only a LED tv with only free Bangladeshi channels they were not HD. I asked room service to bing an ashtray at 3 PM but they simply forgot. I had to go to the lobby for it.
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