Deluxe Room – HEP

mahmud

1854 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Deluxe Room – HEP
Khaled
04/07/2026

3 Star Review

House Keeping Not similar what they committed at Booking.com
Deluxe Room – HEP
Dr
04/07/2026

3 Star Review

The breakfast need to improve with more items. The staffs were cooperative. The place was central position and suitable for eating out / restaurant and shopping as well. Cooperation of the staffs.
Deluxe Room – HEP
Mansoor
04/07/2026

2 Star Review

Close to Zindabazaar and local shops. I had a disappointing experience at Richmond Hotel Sylhet. While the service staff were commendable, the reception and management team fell short. My room, falsely advertised as a 7-person unit, lacked proper accommodation for the 6th person. To make matters worse, they insisted on charging for a pullout bed, justifying it with the excuse of a recent refurbishment and the unit was a 5 person unit and the oversight to not update the unit on booking.com. Management's poor service is a red flag—better to steer clear of this establishment.
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Deluxe Room – HEP
Muhammed
04/07/2026

4 Star Review

Staff were great - very helpful and kindly accommodating Needs fixing - lots of stains and disrepair
Deluxe Room – HEP
Suleman
04/07/2026

4 Star Review

I was told I was not allowed to wear a longi, the traditional Bangladeshi outfit.