Deluxe Room – HEP

mahmud

1854 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Deluxe Room – HEP
Nozrul
03/07/2026

4 Star Review

The external side of the building, internal but excluding the rooms. The bed was really comfortable. Everything else was good. The shisha and rooftop were amazing, very nicely done. Even for a 5-star hotel, their mini bar is not free, which not the issue. However, they charge quite a bit for their drinks, e.g., for a redbull, even for UK price, it's not more than ÂŁ1.65p but they were charging equivalent to ÂŁ4 per can. Then you have the TV, which was scratched up heavily. The bathroom hasn't had a deep clean. The tile grouts were filthy. They gave us 1 slipper for both of us, 1 toothbrush and one tiny tooth paste, same goes with the toilet tissue.
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Deluxe Room – HEP
Khaleda
03/07/2026

4 Star Review

Customer service was on point.. Everything was ready, and support was amazing
Deluxe Room – HEP
Mohammed
03/07/2026

3 Star Review

East to get to and from the airport. Thats it. Stayed when it first opened and was nice and fresh. Same decor 16 years on, dated, tired and not up to the level I'd expected.
Deluxe Room – HEP
Abu
03/07/2026

5 Star Review

Nice Hotel, great location, Clean & friendly staff
Deluxe Room – HEP
Md
03/07/2026

3 Star Review

I like the location and also the comfort. ​I was extremely disappointed with the morning buffet. The bread was rock hard, tasting as if it had been made days ago. There were so few items available that you could barely even call it a buffet. On top of that, the staff was highly unprofessional, and the venue severely lacks proper facilities.