Deluxe King Room – HEP

mahmud

1835 Reviews

Member since Jan 21, 2025

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27, Banani C/A, Road-17, Gulshan, 1213 Dhaka, Bangladesh

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Deluxe King Room – HEP
Ahmed
04/07/2026

2 Star Review

They were accommodating towards my early check in. That was the only good thing among countless bad experiences. Upon my arrival at the property, I did not like it at all. The images shown here did not match the actual condition of the property, neither the hotel lobby nor the room. The room was poor in condition, worn out. The bathroom was horrible. Little insects came out at night. The electricity went off pretty frequently. As if these were not enough, the property manager/host charged me excessively more in the local currency than what was payable to them according to the booking receipt I got both in booking.com app and email. Much higher rate than what the actual exchange rate was. When asked about this matter, they could not give any reasonable explanation or any conclusive justification and charged me more regardless. They said they will send the receipt from booking.com and they did but it was not any different from what I got in email. However, the problem here is they charged me a much higher local currency rate than what the actual exchange rate was.
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Deluxe King Room – HEP
Shohankhandbz
04/07/2026

5 Star Review

Good Good
Deluxe King Room – HEP
Saiful
04/07/2026

3 Star Review

Fair Fair
Deluxe King Room – HEP
Nasser
04/07/2026

2 Star Review

Na
Deluxe King Room – HEP
Ehsanul
04/07/2026

5 Star Review

I had enjoyed my stay here. Recommended.