Deluxe Twin Room – PHR

mahmud

1854 Reviews

Member since Jan 21, 2025

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136d BADC Road, 4202 Chittagong, Bangladesh

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The Elegance Hotel & Suites

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Deluxe Twin Room – PHR
turgik
04/07/2026

3 Star Review

Their hotel was good, and the room was nice, but there was no hot water for tea and no sandals provided. Also, they charged me an extra laundry fee because oil got on the bed.
Deluxe Twin Room – PHR
Mohammed
04/07/2026

2 Star Review

Room was spacious Washroom was very small. Hot water not available.
Deluxe Twin Room – PHR
Kawsar
04/07/2026

1 Star Review

Very Poor quality bad & not healthy breakfast Not enough space & dirty toilets,bed sheet
Deluxe Twin Room – PHR
Ahmed
04/07/2026

2 Star Review

They were accommodating towards my early check in. That was the only good thing among countless bad experiences. Upon my arrival at the property, I did not like it at all. The images shown here did not match the actual condition of the property, neither the hotel lobby nor the room. The room was poor in condition, worn out. The bathroom was horrible. Little insects came out at night. The electricity went off pretty frequently. As if these were not enough, the property manager/host charged me excessively more in the local currency than what was payable to them according to the booking receipt I got both in booking.com app and email. Much higher rate than what the actual exchange rate was. When asked about this matter, they could not give any reasonable explanation or any conclusive justification and charged me more regardless. They said they will send the receipt from booking.com and they did but it was not any different from what I got in email. However, the problem here is they charged me a much higher local currency rate than what the actual exchange rate was.
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Deluxe Twin Room – PHR
Shohankhandbz
04/07/2026

5 Star Review

Good Good