Disappointing experience at Star Int Rajshahi. The Deluxe room was advertised using VIP room photos on Booking.com, which was misleading. I booked based on those photos, but upon arrival I was informed that the room shown was actually the VIP room and required additional payment.
Several facilities advertised on the listing, including the swimming pool, were unavailable during my stay. Staff informed me that these facilities would only become active next month, so they should not have been advertised as currently available.
The hotel is listed as a 4-star property, but based on room quality, available facilities, and overall service, it felt closer to a 3-star standard. When these concerns were raised, the responsibility was shifted to Booking.com instead of being properly addressed.
The room categories, photos, facility status, and hotel information should be updated to provide accurate expectations and avoid misleading future guests.
Nothing! The hotel manager and restaurant manager.
Jaye
04/07/2026
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5 Star Review
Nice and clean place in a lively and central location. Nice view across the market from the higher floors, spacey public areas, friendly staff, altogether very good value. Would not hesitate to stay again.
Pervez
04/07/2026
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4 Star Review
Stuff are very good
Robert
04/07/2026
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4 Star Review
Bardzo miła obsługa. Śniadania po hindusku. Hotel położony w centrum bazaru. Ale pokoje na wyższych piętrach są w miarę ciche. Duże przestronne okna. Przez trzy noce tylko raz była ciepła woda.
1 Star Review