Close to Zindabazaar and local shops. I had a disappointing experience at Richmond Hotel Sylhet. While the service staff were commendable, the reception and management team fell short. My room, falsely advertised as a 7-person unit, lacked proper accommodation for the 6th person. To make matters worse, they insisted on charging for a pullout bed, justifying it with the excuse of a recent refurbishment and the unit was a 5 person unit and the oversight to not update the unit on booking.com. Management's poor service is a red flag—better to steer clear of this establishment.
The breakfast need to improve with more items. The staffs were cooperative. The place was central position and suitable for eating out / restaurant and shopping as well. Cooperation of the staffs.
Khaled
04/07/2026
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3 Star Review
House Keeping Not similar what they committed at Booking.com
2 Star Review