Hotel The Enchanted Residence

mahmud

1835 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Hotel The Enchanted Residence
Md
04/07/2026

4 Star Review

Location was pretty good Rooms are beautiful Very good facilities They provided a room to our Driver which was smelly and dirty The receptionist who checked us in was not that professional Since he is new in this place
Hotel The Enchanted Residence
Sk
04/07/2026

1 Star Review

বুকিং ডট কম থেকে বুকিং দেওয়াতে তারা আমার বুকিং বাতিল করে দেওয়া হয়েছে বলে জানায় এবং আমাকে বুকিং কনফম করার ৬ ঘন্টা পরে বুকিং বাতিল করা করেছে জানানো হয়। এটা একটা বাজে হোটেল ছাড়া কিছুই না।
Hotel The Enchanted Residence
Khaled
04/07/2026

3 Star Review

House Keeping Not similar what they committed at Booking.com
Hotel The Enchanted Residence
Dr
04/07/2026

3 Star Review

The breakfast need to improve with more items. The staffs were cooperative. The place was central position and suitable for eating out / restaurant and shopping as well. Cooperation of the staffs.
Hotel The Enchanted Residence
Mansoor
04/07/2026

2 Star Review

Close to Zindabazaar and local shops. I had a disappointing experience at Richmond Hotel Sylhet. While the service staff were commendable, the reception and management team fell short. My room, falsely advertised as a 7-person unit, lacked proper accommodation for the 6th person. To make matters worse, they insisted on charging for a pullout bed, justifying it with the excuse of a recent refurbishment and the unit was a 5 person unit and the oversight to not update the unit on booking.com. Management's poor service is a red flag—better to steer clear of this establishment.
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