Hotel The Enchanted Residence

mahmud

1835 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Hotel The Enchanted Residence
Hossain
04/07/2026

4 Star Review

Good Nice
Hotel The Enchanted Residence
John
04/07/2026

5 Star Review

Staff were extremely attentive, polite, and kind. Food quality was top notch and the chef and waiters were happy to respond to special requests. Housekeeping was meticulous - everything fresh and clean daily. Reception staff were responsive and friendly. Security staff likewise. I would recommend the hotel without hesitation to business or leisure travelers I can think of nothing.
Hotel The Enchanted Residence
Mohammed
04/07/2026

5 Star Review

Very nice hotel and the staff was very nice and respectful Everything was great
Hotel The Enchanted Residence
Midhath
04/07/2026

4 Star Review

Area is good comparing others. Staff are helpful and very caring. No washing machine, and it is definitely not comparable to a 4- or 5-star hotel. They convert USD at a rate of BDT 130, while the actual bank rate is around 122–123. This was not mentioned on the Booking.com listing, and they only informed us at checkout. This is a serious issue and feels like a clear case of misleading pricing.
Hotel The Enchanted Residence
Dilmini
04/07/2026

3 Star Review

The room was spacious. The staff outside [security/doorman] were very courteous and helpful AC was not functioning well; bedroom was warm Shower gutter was blocked, had to ask maintenance to fix it Reception staff need to be trained to be more courteous and pleasant, the one lady was quite rude and claimed to not understand English.