Hotel The Enchanted Residence

mahmud

1835 Reviews

Member since Jan 21, 2025

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Review

Sleep

3.7/5

Location

3.7/5

Service

3.7/5

Clearness

3.7/5

Rooms

3.7/5
Hotel The Enchanted Residence
A
04/07/2026

4 Star Review

Breakfast menu was good also staff behaviour good. Swimming pool was under maintenance. Amenities were not properly given. Need more cleannesses.
Hotel The Enchanted Residence
Bayazid
04/07/2026

1 Star Review

Disappointing experience at Star Int Rajshahi. The Deluxe room was advertised using VIP room photos on Booking.com, which was misleading. I booked based on those photos, but upon arrival I was informed that the room shown was actually the VIP room and required additional payment. Several facilities advertised on the listing, including the swimming pool, were unavailable during my stay. Staff informed me that these facilities would only become active next month, so they should not have been advertised as currently available. The hotel is listed as a 4-star property, but based on room quality, available facilities, and overall service, it felt closer to a 3-star standard. When these concerns were raised, the responsibility was shifted to Booking.com instead of being properly addressed. The room categories, photos, facility status, and hotel information should be updated to provide accurate expectations and avoid misleading future guests.
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Hotel The Enchanted Residence
Jamal
04/07/2026

1 Star Review

Nothing! The hotel manager and restaurant manager.
Hotel The Enchanted Residence
Jaye
04/07/2026

5 Star Review

Nice and clean place in a lively and central location. Nice view across the market from the higher floors, spacey public areas, friendly staff, altogether very good value. Would not hesitate to stay again.
Hotel The Enchanted Residence
Pervez
04/07/2026

4 Star Review

Stuff are very good